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Qualitative Research Methods

Introduction

Different qualitative methods could be better suited to your research goal than others, because the data you collect from different methods will be different in quality and quantity. For instance, surveys are usually designed to produce relatively short answers, rather than the extensive responses expected in qualitative interviews, for example. Below you'll find descriptions and comparisons of the most common qualitative methods, as well as resources available in the library to learn more.

Qualitative Methods

  • Focus Groups

Researchers will recruit people to answer questions in small group settings. Focus group members may share similar demographics or be diverse, depending on the researchers' needs. Group members will then be asked a series of questions and have their responses recorded. While these responses may be coded and discussed numerically (e.g., 50% of group members responded negatively to a question), researchers will also use responses to provide context, nuance, and other details.

  • Interviewing (Structured or Semi-Structured )

Researchers will recruit a small number of people who fit pre-determined criteria (e.g., people in a certain profession) and ask each the same set of questions, one-on-one. Semi-structured interviews will include opportunities for the interviewee to provide additional information they weren't asked about by the researcher.

  • Observational Study

Researchers will arrange to observe (usually in an unobtrusive way) a set of subjects in specific conditions. For example, researchers might visit a school cafeteria to learn about the food choices students make or set up trail cameras to collect information about animal behavior in the area.

  • Open-Ended Surveys

Unlike quantitative surveys, open-ended surveys require respondents to answer the questions in their own words.

  • Case Studies

Case studies uses a focus on a single person, incident, or phenomenon to examine a theoretical issue in-depth, offering a holistic analysis which may employ diverse methods of data collection and analysis.

Choosing a Qualitative Method

The following are some advantages and potential challenges with each method:

Method

Advantages

Challenges

 Surveys
  • can complete anonymously
  • inexpensive to administer
  • easy to compare and analyze
  • administer to many people
  • can get lots of data
  • many sample questionnaires already exist
  • might not get careful feedback
  • wording can bias client's responses
  • impersonal
  • may need sampling expert
  • doesn't get full story
 Interviews
  • get full range and depth of information
  • develops relationship with client
  • can be flexible with client
  • can take time
  • can be challenging to analyze and compare
  • can be costly
  • interviewer can bias client's responses
 Observation
  • view operations of a program as they are actually occurring
  • can adapt to events as they occur
  • can be difficult to interpret seen behaviors
  • can be complex to categorize observations
  • can influence behaviors of program participants
  • can be expensive
 Focus groups
  • quickly and reliably get common impressions
  • can be efficient way to get much range and depth of information in short time
  • can convey key information about programs
  • can be hard to analyze responses
  • need good facilitator for safety and closure
  • difficult to schedule 6-8 people together
 Case studies
  • depicts client's experience in program input, process and results
  • powerful means to portray program to outsiders
  • usually time consuming to collect, organize and describe
  • represents depth of information, rather than breadth

Adapted from Linda Daniel's table, "Choosing a Method for Collecting Qualitative Data" at Duke University Library. Originally adapted from the Basic Guide to Program Evaluation, http://www.managementhelp.org/evaluatn/fnl_eval.htm#anchor1585345 (inactive)

eBooks: Qualitiative Methods by Subject